To start the return process for your order, please enter your email address or phone number and the order number below.
How do I return?
- Enter your online order number (starts with HC, PO number on your pack slip) and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved
What items are returnable?
You can return your items within 30 days of receipt of your shipment.
- They must be in original condition, unwashed and unworn
- In the original packaging with hangtags attached
Are there any charges for return?
- There are no restocking charges for return
- Original shipping charges are non-refundable
- You are responsible for the charges of the return shipping
How soon will I get my refund?
- Once your return is received and inspected a credit will automatically be applied original method of payment, within 10 working days.