How do I start return?
- Enter your online order number (starts with HC, PO number on your pack slip) and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved
- We are unable to process exchanges at this time
What items are returnable?
You can return your items within 45 days of receipt of your shipment.
- They must be in original condition, unwashed and unworn
- In the original packaging with hangtags attached
Are there any charges for return?
- There are no restocking charges for return
- Original shipping charges are non-refundable
- You are responsible for the charges of the return shipping
How soon will I get my refund?
- Once your return is received and inspected a credit will automatically be applied original method of payment, within 10 working days.
If you need to cancel or change an order before you have received it, please contact customer service. 800-468-2445 8:30a-4:30p EST M-F or use the Contact us form link.