How long will it take to receive my order?

Typically, it takes 2-5 business days to receive your order. Please see our shipping details here.

How to track my order?

Please enter your email here to check on your orders.

What regions does hotchillys.com ship to?

At this time, we only ship orders within the United States, including Alaska, Hawaii, and U.S. territories or APO/FPO addresses. We do not currently offer shipping to other countries.We know many of our fans and customers live outside the U.S., and we appreciate your interest!If you are shipping to Canada, please head to hotchillys.ca.If you’re located outside the U.S. and would like to purchase our products, please check with online retailers or distributors that may offer international delivery.

How do I change my shipment delivery date?

If you need to change your delivery date or time, please sign up for UPS My Choice to view available options.

I ordered an eGift Card, when will I get my redemption code?

eGift Card purchases will be delivered via email to the designated recipient no later than the next business day.

Can I use multiple product promotion codes on a single order?

Some of our discount codes can’t be combined. If you enter more than one code at checkout or if a code that is applied automatically is available, the system will automatically apply the offer that gives you the best savings. If a code isn’t applying, it’s usually because it can’t be stacked with another promotion. Need help? Our team is happy to take a look and make sure you’re getting the best deal available.

What is your return policy?

Please check our return/refund policy here.For exchanges, please request a return by clicking on the account icon and selecting the product that you want to return, then place a new order for the product that you are looking for.

Can I cancel or modify an order once it has been placed?

Our goal is to get our orders out as quickly as possible. Please contact us be replying to your order confirmation as soon as possible. If your order has shipped, please follow our return procedure.

Can I exchange an item?

Unfortunately we are unable to process exchanges at this time. Please request a return by clicking on the account icon and selecting the product that you want to return, then place a new order for the product that you are looking for.

How do I file a warranty claim?

Please us the form here for a warranty replacement.See our detailed policy here.

Do you have a size chart for your apparel?

Yes, you can find our size chart on each product page above the size selection section. It provides measurements for each size to help you find the perfect fit.

Are you looking to replace your OG Hot Chillys?

Our Micro-Elite Chamois fabric is the direct descendent of our original polypro/polyester/spandex blend. It's not exactly the same, we think it's evolved into a better wicking, more comfortable fabric. https://www.hotchillys.com/collections/micro-elite-chamois

Which Hot Chillys men's bottoms have a front fly?

All bottoms with a front fly can be found here: https://www.hotchillys.com/collections/front-fly-bottoms .

Do any of your adult bottoms have "stirrups"?

We no longer have bottoms with stirrups, but we do have Micro-Elite Chamois tights that end just below the knee. They will provide a similar fit and function.Women's 3/4 length bottoms.Men's 3/4 length bottoms.

Are your products suitable for everyday wear?

Yes, our base layers are designed for both outdoor activities and everyday wear. They provide comfort, moisture-wicking, and temperature regulation.

What's the difference between low and mid volume socks?

Low-volume socks are designed with a sleeker, snug fit suitable for those who prefer less bulk and a more responsive boot feel, while mid-volume socks provide a bit more cushioning and a slightly less roomy feel. Your choice depends on whether you prioritize a trim fit or a bit more padding in your boot.

Is Micro-Elite™ XT the same as La Montaña fabric?

No. While both are premium cold-weather base layer fabrics, they are designed for different uses. Micro-Elite™ XT is a nylon-rich, high-stretch fabric built for technical performance, mobility, and easy layering during active pursuits. La Montaña is a plush, fleece-based fabric focused on maximum warmth and cozy comfort for colder, lower-output conditions. Both offer excellent warmth, but they feel and perform differently by design.

What adult base layer is closest to the youth originals?

The Clima-Tek collection is the most similar material to the Youth Originals. It will provide the same level of warmth and comfort. https://www.hotchillys.com/collections/clima-tek

What is the warmest product you have for a winter trip?

Our Warmest Base Layer is the Micro-Elite XT or the La Montana Fleece. They provide maximum warmth and insulation for cold weather activities.

Why don't all Hot Chillys bottoms have a fly?

Not all Hot Chillys men’s bottoms include a fly, and that’s actually intentional. Each style is designed a little differently to balance comfort, performance, and layering function. Here’s why some have a fly and others don’t:1. Fit and layering purpose Hot Chillys base layers are meant to be worn close to the skin, often under ski or outerwear. In some of our more fitted styles, we skip the fly to keep the front panel smooth and eliminate extra seams or bulk. This helps the layer fit better under technical pants and makes movement more comfortable.2. Fabric and warmth level Different collections—like our Micro-Elite Chamois, La Montaña, or Pepper Skins—use unique fabrics and construction methods. Some heavier or looser styles (like La Montaña) may include a fly for convenience, while lighter or more compressive fabrics (like Micro-Elite Chamois) usually don’t, since the focus is on performance and warmth retention rather than access.3. Product design evolution Our fits and features have evolved over the years. Older versions of a style might include a fly, while newer generations may not. We continuously refine each design based on feedback and improvements in materials, so small differences like this can occur after a few seasons.

What outdoor temperature range are the peach skins best suited for?

Peach skins are best suited for mild to cool temperatures, ranging from 40°F to 60°F. They provide lightweight warmth and moisture-wicking properties.

What base layer do you recommend for skiing in 20-degree weather?

We recommend our Micro-Elite Chamois base layer for skiing in cold temperatures. It provides warmth and comfort for your outdoor activities.

What base layer do you recommend for kids aged 4 and 6 for skiing?

Our Youth Originals and Micro-Elite Chamois are great choices for active kids. They are comfortable, warm, and come in fun prints.

Hot Chillys Contact Information

800-468-2445 9a-4p EST M-For send us an email. https://www.hotchillys.com/pages/contact-us

When will sold out product be available?

We are a fall/winter seasonal business that re-stocks our inventory in the fall.September and October are the best months to find our new products for the season.When we are expecting more product to arrive, there’s a “Email me when Available” button on the product pages that shows when the product is unavailable.

What makes Hot Chillys unique compared to other apparel and accessories stores?

At Hot Chillys, we specialize in providing high-quality apparel and accessories designed for outdoor enthusiasts. Our products are known for their exceptional warmth, moisture-wicking properties, and durability. We offer a wide range of styles and sizes to cater to different preferences and needs. Shop with us for reliable performance and comfort in any outdoor adventure.

Having trouble getting to returns from the account icon?

We apologize for the inconvenience. Please try clearing your browser cache and cookies, then click on the account icon again. If the issue persists, please contact our customer support for further assistance.

Does Hot Chillys have any promotions?

If you sign up for Hot Chillys' newsletter, you'll be able to instantly see a coupon code on screen. If you missed it, please check your inbox for your welcome email. It may take a few minutes to arrive. The code is good for your first order. You can also take our Base Layer finder quiz. If you choose to enter your email at the end of the quiz Hot Chillys will send you a discount code.

How do I sign up for the newsletter to receive the discount code?

You can sign up for our newsletter on our website to receive the discount code. Look for the popup or small box that says "10% off" on the side of the screen.